Once you have registered your Roam Account for cashback, we provide a ‘Cashback statement’ once every quarter, if you have travelled on the M5 in the previous three months.
You’ll find your Cashback statements in your online statement listing.
You can submit a claim for one or more Cashback transaction statements, as long as the claim is lodged with the RMS within
12 months of the close of each Cashback quarter.
Step-by-step guide for private travel claims
The first time:
- Print out a Cashback Scheme Rebate claim form
- Complete Section A - Customer account details, Section B - Authorisation for electronic funds transfer, and Section D - Certification
- Scan the completed form and save it to your computer
- Press ‘View PDF’ for of each Cashback Transaction statement you wish to claim
- Click ‘File’ and ‘Save as’ to save each PDF to your computer
- Email cashback@rta.nsw.gov.au, attaching the signed Cashback Scheme Rebate claim form
and each Roam Cashback Transaction statement you wish to claim
From then on:
- Press ‘View PDF’ for each Cashback Transaction statement you wish to claim
- Click ‘File’ and ‘Save as’ to save each PDF to your computer
- Email cashback@rta.nsw.gov.au, attaching the signed Cashback Scheme Rebate claim form and each
Roam Cashback Transaction statement you wish to claim
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Step-by-step guide if your transaction statement includes business usage (that are not eligible to be claimed)
- Print out a Cashback Scheme Rebate claim form
- Complete all sections and only include the value of eligible (private) trips (minus GST) in Section B – Claim amount.
- Scan the completed form and save it to your computer
- Press ‘View PDF’ for of each Cashback Transaction statement you wish to claim
- Print each statement and delete all trips (by drawing a line through the trip details) made using vehicles
that have a business usage, then initial each page (pop up definition box)
- Scan the amended Cashback statements and save them to your computer
- Email cashback@rta.nsw.gov.au, attaching the signed Cashback Scheme Rebate claim form and
each Roam Cashback Transaction statement you wish to claim
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