Click one of the links below if you know which account you want to open.
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e-TAG Account |
Commercial e-TAG Account |
e-PASS Account |
Visitor’s e-PASS |
| Features |
Who is this best suited for? |
Motorists who make frequent trips on toll roads e.g. a trip per week or more |
Businesses and organisations with 5 or more vehicles |
Motorists who make occasional trips on Westlink M7 e.g. only one trip per month |
Visitors to Sydney who need cover for all Sydney toll roads for up to 30 days |
| Number of vehicles and e-TAGs |
1 – 4 e-TAGs for use in up to 10 vehicles |
5+ e-TAGs for use in 5 or more vehicles |
1 – 4 vehicles (number plate details) |
1 vehicle (number plate details) |
| Vehicle Matching Fee |
None when using e-TAG |
$0.75 per trip on Westlink M7 |
Fee for each trip on each toll road. Refer to each toll road company for current fee. |
| Validity |
e-TAGs are valid on all toll roads, bridges and tunnels in Australia |
Westlink M7 only |
All Sydney toll roads |
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Up to 30 days |
| Payment options |
Payment type |
prepaid manual or prepaid automatic |
monthly invoice
$11 monthly account fee |
prepaid manual or automatic monthly payment |
automatic payment when balance reaches -$10.00 and\or after end of validity period |
| Automatic payment from credit card or direct debit account |
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$1.00 per month Account Administration Fee only charged in months when account is used |
credit card only |
| Manual payment |
$1.30 per month Monthly Account Fee |
pay on invoice |
$2.00 per month Account Administration Fee only charged in months when account is used |
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| e-TAG payment options (per e-TAG) |
$0.90 e-TAG Monthly Fee |
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| $40.00 e-TAG Deposit |
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| e-TAG Deposit not available with manual payment option |
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| Statements |
Quarterly statements by mail |
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| Monthly statements at roam.com.au |
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| Monthly statements by mail |
$1.00 per month Monthly Statement Fee |
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$1.00 per month Monthly Statement Fee |
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| Electronic data |
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| Account opening & top up amounts |
Account Opening Fee |
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$6.00 if account used for fewer than 6 months in the first 12 months (charged after 12 months) |
$1.50 when opened online, $3.30 when opened elsewhere |
| Opening top up |
$50.00 per e-TAG |
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$40.00 prepaid manual only |
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| Top up trigger |
$20.00 automatic payment $25.00 manual payment |
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$25.00 prepaid manual only |
-$10.00 and\or on pass expiry |
| Minimum top up amount (Agreed Replenishment Amount) |
$50.00 |
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$25.00 prepaid manual only |
Balance returns to $0.00 |
| Customer Service |
Online |
roam.com.au |
| By phone |
13 TOLL (13 8655) 6am to 8pm weekdays and 8am to 8pm weekends |
1300 656 884 8am-6pm Mon-Fri dedicated to Commercial e-TAG Account customers |
13 TOLL (13 8655) 6am to 8pm weekdays and 8am to 8pm weekends |
| Email |
enquiries@roam.com.au |
commercial@roam.com.au |
enquiries@roam.com.au |
