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Roam product features

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    e-TAG Account Commercial e-TAG Account Visitor’s e-PASS
Features Who is this best suited for? Motorists who make frequent trips on toll roads e.g. a trip per week or more Businesses and organisations with 5 or more vehicles Visitors to Sydney who need cover for all Sydney toll roads for up to 30 days
Number of vehicles and e-TAGs No maximum number of vehicles or e-TAGs. No maximum number of vehicles or e-TAGs. No maximum to the number of vehicles that can be linked to the account.
Vehicle Matching Fee None when using e-TAG Fee for each trip on each toll road. Refer to each toll road company for current fee.
Validity e-TAGs are valid on all toll roads, bridges and tunnels in Australia All Sydney toll roads
Up to 30 days
Payment options Payment type prepaid manual or prepaid automatic monthly invoice
$11 monthly account fee
automatic payment when balance reaches -$10.00 and\or after end of validity period
Automatic payment from credit card or direct debit account
credit card only
Manual payment
$1.30 monthly account fee if you choose to pay manually.
There is no monthly account fee when you set up automatic payments. However each additional manual payment will incur a $1.50 fee.

pay on invoice
e-TAG payment options (per e-TAG) $0.90 e-TAG Monthly Fee  
$40.00 e-TAG Deposit  
e-TAG Deposit not available with manual payment option    
Statements Quarterly statements by mail    
Monthly statements at  
Monthly statements by mail
$1.00 per month Monthly Statement Fee
Electronic data    
Account opening & top up amounts Account Opening Fee     $1.50 when opened online, $3.30 when opened elsewhere
Opening top up $50.00 per e-TAG    
Top up trigger $20.00 automatic payment $25.00 manual payment   -$10.00 and\or on pass expiry
Minimum top up amount (Agreed Replenishment Amount) $50.00   Balance returns to $0.00
Customer Service Online
By phone 13 TOLL (13 8655) 8am to 8pm 7 days a week 1300 656 884 8am-6pm Mon-Fri dedicated to Commercial e-TAG Account customers 13 TOLL (13 8655) 8am to 8pm 7 days a week

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