Ordering a replacement e-TAG

As long as your Roam account is active, you can easily order a replacement e-TAG.

First, check that your tag is installed correctly by taking our tag health check or checking the installation guides:

How do I install an e-TAG in a car?

How do I install an e-TAG in a heavy vehicle?

If you originally paid a deposit for the tag, you'll be charged an additional $40 for the new tag. This will be refunded to your account when we receive the broken tag.

If your tag is leased, a replacement will be issued. If the broken tag is not returned within 21 days, a $40 non-return fee will be charged to your account.

Take the tag health check