My credit card is about to expire but I can’t update my automatic payment details
In most instances, there is no need to update your automatic payment details when your credit card reaches its expiry date. Our systems will automatically extend your card expiry date in line with its usual validity term (generally 2 or 3 years).
If you do try to update your automatic payments while an update to your card's expiry date is being applied you may see an error message.
If this happens, here's what to do next:
- If it’s only the expiry date you need to change, no action is required, but you may like to check again after 48 hours
- If you need to make other changes to your automatic payments details, try again after 48 hours
If the problem continues, or if you’re concerned your travel may not be covered, please contact our customer care team.