From 1 January 2016, a $1 fee will apply for detailed statements that are sent via mail.

You can avoid this fee by updating the way you choose to receive your statements.

By changing your preference to online, we'll send you an email whenever your statements are ready. You can then view your statements by logging into your Roam account.

To update your statement preferences, please call us on 13 86 55.

This update is contained in our most recent Customer Service Agreement.