photo: Westlink M7 toll road  

Travel regularly and want to save on fees?

photo: Westlink M7 toll road  
Made a trip in the last three days?

photo: Westlink M7 toll road  
How to pay Westlink M7 tolls

Help and support

  • I travelled on Westlink M7, how do I pay?

    I travelled on Westlink M7, how do I pay?

    If you've used Westlink M7 you can buy a Visitor's e-PASS or open an e-TAG account after you've travelled, but there are time limits for doing so.

    For the Visitor's e-PASS, you have 3 days after your first trip to buy a pass.

    For the e-TAG account, you have 7 days after your first trip to open an account.

    If you don't cover your travel in these time frames, a toll notice with payment instructions will be posted to the vehicle's registered owner.

  • Adding, removing and updating vehicles on an e-TAG account

    Adding, removing and updating vehicles on an e-TAG account

    You can update the vehicles on your e-TAG account online:

    1. Log into your e-TAG account
    2. Select Vehicles from the menu
    3. Select Add a vehicle, Remove vehicle or Edit vehicle
    4. Follow the prompts to add, remove or update a vehicle and select Submit to save
  • What information do I need to open an account?

    What information do I need to open an account?

    You will need to provide your:

    • name and contact details
    • licence plate number, vehicle make and model
    • credit card details for the initial payment

    You also have the option of adding a bank account or alternative credit card for ongoing direct debit payments.

  • My e-TAG doesn't beep

    My e-TAG doesn't beep

    Your e-TAG should beep as you pass through toll points on the road. If it doesn't, the e-TAG may need to be reinstalled or is faulty. 

    Please refer to our guides linked below and try reinstalling your e-TAG.

    If you need to order a replacement e-TAG, contact our customer care team and we'll organise one for you.

    How do I install an e-TAG in a car?

    How do I install an e-TAG in a heavy vehicle?

  • I have an e-TAG account but I received a toll notice

    I have an e-TAG account but I received a toll notice

    When your e-TAG account is topped up and your account details are up to date, all your toll payments are automatically deducted from your account.

    You will receive a toll notice if:

    • your account balance falls below $0
    • your e-TAG isn’t installed correctly and/or beeping
    • your licence plate number isn’t registered to your account

    You will be charged a no tag in vehicle fee if your e-TAG isn’t installed correctly and/or beeping.

    No tag in vehicle fees are $0.75 per trip for Westlink M7.

    To avoid toll notices and unnecessary fees, check that:

    • your account is active and has a positive balance
    • all your vehicles are registered to your e-TAG account
    • your e-TAG is correctly installed and beeps once when you pass through a toll point